We have had a number of queries regarding the shutting down of the BBC iPlayer Bigscreen service that took place on Saturday 14 February 2015.
The BBC will no longer support this service on smart televisions and other network devices although it will still be available on the Freesat service. You can find out more about the new BBC iPlayer for connected TVs and the closure of iPlayer Bigscreen on the BBC internet oldblog.
The BBC is also moving to a new codec for streaming radio content. It currently uses Windows Media Audio, but this is now being used less and less by broadcasters due to a new standard being introduced. More information about this can be found on the BBC internet oldblog.
Unfortunately, this means that those of you who have used the Bigscreen service and more importantly the radio service on specialist devices for the blind and visually impaired will no longer be able to access the services. The BBC oldblog has information about Audio Factory and radio for the blind and partially sighted.
Here are ways you can make a complaint or get in touch with the BBC:
BBC Internet oldblog Twitter account @bbcinternetoldblog
To make a complaint to the BBC Trust – Make a complaint to the BBC Trust.
Please get in touch with Technology Team at Technology@Sense.org.uk if you have any questions or queries.