How Sense is providing award-winning support to its Care Managers

Three people side by side, one holding a certificateAt Sense, we recognise the importance of supporting our registered care managers. Their role is absolutely critical for providing high quality support services and enabling the people we support to achieve outcomes.

Registered care managers set the culture and quality for the services they manage – from the recruitment and support of person centred teams through to their focus on continuous improvement and development of their services. However, we should not underestimate the demands and pressure of the role. They will frequently be juggling many competing demands and requests, both within the service but also from families, commissioners and care managers, and from head office. How do they fit it all into their working day?

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Co-production – a better way of working together

Two men communicating via hands on deafblind manualPutting people at the heart of decision making is a key strategic priority for Sense.

Our aspiration is to move to a co-production approach where people actively contribute to every stage of planning, design, development and service delivery across all parts of Sense, reflecting our ‘I’ Statement: ‘No decision about me, without me’

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